Associate, Asset Title Management

About the role

At Vero, asset title management is not a back of the house business function. We partner with OEMs and dealers to build great relationships, coach them around performance habits, and take the time to understand their operations so they can use Vero for everything from inventory management to financial operations.

We are looking for applicants who love learning new ways of doing things, are collegial, are excited about providing exceptional customer support, and are motivated to continue their career in a dynamic company.

What you will be doing

The Asset Title Management Associate is responsible for providing an exceptional and engaging experience to our OEM partners, dealer partners and internal team members. Your primary responsibility is supporting Risk on verification of collateral for current customers, a process that is essential to properly servicing, retaining and delighting your internal and external partners.

You will be involved in risk related operations, document collection and audit reconciliation, facilitating program requirements across Credit and Risk.

You will expand your technical and analytical skill set as much as you want to, and put yourself in a position to understand the complex solutions demanded by the rapidly evolving auto dealer segment. This is a fast paced environment with high exposure, and there is no limit on what you will get to learn and work on.

Responsibilities

• Verify, scan and upload titles to the client operating system
• Process paperwork on a timely basis
• Manage title systems, filing and retrieval of titles
• Run daily pulls and shipments of titles for multiple Lending as a Service clients
• Maintain schedules
• Maintain and assist with the duplicate title process as needed
• Track and investigate outstanding titles
• Reconcile schedules weekly
• Actively research any outstanding issues that prevent you from completing any of the above
• Attend weekly department meetings
• Maintain an organized, clean and safe work area
• Participate in required training
• Follow Safeguards rules and regulations
• Demonstrate the company's core values
• Comply with company policies and procedures
• Observe all federal, state, local and company safety rules and regulations in the performance of duties
• Other duties as assigned

What we are looking for

• Associate degree preferred, or equivalent training and experience. We value the right combination of education and hands-on experience.
• Up to 1 year of relevant experience, ideally in a business environment
• Vehicle titling or DMV experience in a fast paced setting is a plus, but we are willing to train the right person
• Strong organizational skills. You will be juggling multiple priorities.
• Notary Public certification, or willingness to obtain one
• Comfortable with Microsoft Office: Word, Excel and Outlook
• Eager to learn our dealership management system and other specialized software. We provide the training.

Schedule and location

Vero is an equal opportunity employer. We actively encourage applicants from underrepresented backgrounds. This job description reflects the essential functions of this position, is subject to change at any time, and does not restrict the tasks that may be assigned.