Floor Plan Lending Software and Real-Time Data Analytics: A Buyer's Guide

Published on

4/23/24

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Floor plan lending software is the system a lender uses to run lines of credit for dealers secured by inventory. The lender funds each unit a dealer stocks; the software tracks it until it's paid off. Its curtailment schedule sits on the same record as its title and audit trail. It's also called floorplan finance software or wholesale finance software.

That unit-by-unit design is what separates it from ordinary loan software. The OCC's Comptroller's Handbook on floor plan lending defines floor plan as inventory financing "in which each loan advance is made against a specific piece of collateral." A dealer with 40 units on the lot carries 40 separate advances. Each one ages on its own clock, on a lot the lender doesn't control. A system designed around one amortizing balance per borrower handles that as a pile of exceptions.

New to the model itself? Start with what wholesale finance is. The rest of this post is about the software.

What floor plan lending software has to do

The OCC handbook is specific about this. Its list of what a floor plan lender's management information systems should monitor runs to ten items in a single sentence. It starts with inventory shipments and ends with concentrations of credit. A working system covers these jobs:

  • Dealer lines: Each dealer gets a credit limit and advance rates set by asset class and by source (OEM, distributor or auction). Available credit and concentration get checked on every draw.
  • Funding requests: The dealer requests a draw with the invoice or auction receipt attached. This is where most of the manual work hides, so it gets its own section below.
  • Unit-level inventory and aging: Every floored unit is tracked by VIN, serial number or lot. Its age and status stay live against the dealer's line, and non-serialized inventory gets a record too.
  • Curtailments: A curtailment is a scheduled principal reduction on a unit that hasn't sold. Schedules belong at the program and asset-class level. The OCC's own example is a used-car advance with a 10 percent monthly curtailment starting in month four, which has a maximum maturity of 13 months.
  • Title custody: Each title gets verified against its VIN and matched to the unit it belongs to. Then it's stored until it's released, and the release ships with tracking.
  • Audits: Floor checks confirm the units are where the dealer says they are. A unit nobody can verify has to escalate instead of sitting in a report.
  • Risk monitoring: Payoff behavior and inventory aging feed a dealer score. So do curtailment performance and payment exceptions, and the score should move week to week.
  • Dealer portal: Dealers see their own line: what's available, what's floored, what's due. They request funding and pull payoff quotes there instead of calling.
  • Reporting: Credit committees and examiners both want portfolio views of concentration and utilization, and both want exports.

Every one of those jobs touches the same unit. That's the test for any system you look at: whether the funding decision and the title and the audit result land on one record or in four systems.

Funding request automation

Funding is the busiest queue in a floor plan operation, and it's the one most worth automating. Done by hand, every request repeats the same steps. Someone keys the dealer's details into the system and checks the invoice against the unit. Someone else confirms the line has room. At volume the queue backs up, and every re-key is a chance to fund against the wrong VIN.

Automation takes over the mechanical part:

  • The data arrives with the request. The dealer submits the draw with the invoice or auction receipt attached, so nobody re-keys it.
  • The advance rate gets applied at submission. Available credit and collateral get checked before the request reaches anyone.
  • Every request follows the same workflow, so discrepancies get flagged at submission instead of after funding.
  • The approver works the request in a single pass: approve, decline or ask for documents.
  • The dealer sees the status in the portal instead of calling to ask.

Automation shouldn't make the credit call, and in VeroOS it doesn't. It clears the mechanical checks so the queue your team works is the queue that needs judgment. The time that comes back goes to work nobody had room for before, like reading the portfolio or calling the dealer whose aging jumped this month.

Real-time data analytics in floor plan lending

Floor plan needs live data more than almost any other commercial book. The credit is short. The collateral can be driven off the lot. And the OCC notes that dealers "generally operate with minimal equity capital and narrow operating margins."

Floor checks happen on a schedule, and between them the lender is working from data. Plenty of lenders still run several days behind on management reporting because their loan system doesn't share data with the bank's core. A portfolio manager making calls on a dealer with week-old numbers is reacting by design.

Real-time means the data is processed as it's captured. A payoff posts when it happens. A missed curtailment shows up the day it's missed rather than at month-end.

Two kinds of data are worth watching. Performance data comes from the relationship itself: turnover, aging, payment consistency, liquidity, the other products a dealer uses with you. Third-party data covers what happens outside your view, such as title registrations or reported sales volume.

The dealer's bank account is the most underused source. The OCC handbook says the flow of funds through a dealer's deposit account can reveal inventory sold without debt reduction. It adds that token or overdrawn balances should trigger more inspections. With open banking data connected, a lender sees a dealer's balance as it moves. Missed payments and NSFs surface as work to be done instead of waiting for month-end reconciliation.

That's how sold-out-of-trust units get caught while the exposure is still small. The OCC handbook describes high-volume dealers getting a three-day leeway to remit after a sale. A lender that only learns about a missed payoff at the next floor check has given the dealer a float of weeks.

More data doesn't help on its own. A dashboard full of feeds is a screen nobody opens on a busy day. The fix is a set process for cleaning and modeling the data from the start, then alerts tuned against each dealer's own history. The Risk module in VeroOS rolls payoff behavior and inventory aging into a dealer score that moves week to week. Watch lists and alerts fire ahead of delinquency. Vero AI helps surface portfolio signals earlier, but the credit decision stays with your people.

How to evaluate floor plan lending software

Lenders usually weigh four options. We sell the fourth, so read our view of the other three with that in mind.

Building it yourself. An in-house build looks cheaper than it is. The first version is the smaller half of the commitment; keeping a lending platform supported and secure is the part that recurs every year. Unless you want to run a software company next to your lending business, don't build this.

Adding a floor plan module to a general-purpose loan management system. It's the most common choice and, in our view, the one that ages worst. A general-purpose system is built around one amortizing balance per borrower. Floor plan puts the exposure in hundreds of individual units. A dealer and a supplier sit in the workflow next to the lender. Every place the module doesn't fit becomes an exception someone works by hand. If the system is closed, add a second cost: a rip-and-replace cycle every five to seven years.

Keeping spreadsheets and point solutions. Still common, even at sophisticated lenders. Each tool works on its own. The seams between them are where units go missing.

Buying purpose-built software. Then test it on real work. In a demo, ask the vendor to:

  • Open one unit. Its age and title status should sit on the same screen as its curtailment schedule and its last audit.
  • Submit a funding request the way a dealer would, then count how many people touch it before it funds.
  • Show what happens to a unit an auditor couldn't find.
  • Set different curtailment rules for two programs.
  • Show what connects to your core system and what has to be replaced.
  • Confirm you can start with one module and add the rest later.

Then ask who runs it. If you'd have to hire a servicing team before you could launch a program, the software is only half the decision.

Where VeroOS fits

VeroOS is the operating system for wholesale finance. Vero was founded in 2020 by a team that ran a floor plan lending program before it built software for one. The VeroOS platform has twelve modules on one data model, from Pipeline through Reporting. The Dealer Portal and Supplier Portal run on the same data the lender's team works from. Vero holds a SOC 2 Type 2 attestation covering the Security criterion.

There are two ways to use it:

  • License it: This is for lenders already running a floor plan book. VeroOS can be the core system of record, or a single module can run standalone next to the core you keep. Title Management is the most common standalone deployment. Licensing is a subscription tied to portfolio size.
  • Run a program on Lending-as-a-Service: This is for lenders that want to offer floor plan without building internal teams and systems. Your balance sheet funds the program, and your credit team makes every credit decision. Vero operators run the day to day on VeroOS under your brand. That includes programs sponsored by an OEM or a distributor.

The same platform runs equipment lines. If that's your book, the equipment finance software page covers serialized and non-serialized collateral by vertical. If you're weighing a system now, tell us about your portfolio.

Floor plan lending software questions

How is floor plan lending software different from a loan management system?

A general-purpose loan management system tracks a balance per borrower. Floor plan lending software tracks every unit a dealer has floored. Each unit carries its own advance and age. Its title and audit status sit on the same record, so a missed curtailment or an unverified unit shows up against the asset itself. VeroOS can replace a loan management system or run alongside one.

Does floorplan finance software work for vehicles and equipment?

It should, as long as it tracks collateral the way each asset class needs. Vehicles are floored by VIN. Most equipment carries a serial number, while a rack of attachments can be floored as a lot. VeroOS supports both serialized and non-serialized assets: auto, powersports, marine, RV, equipment, heavy truck, ag, rental. Curtailment schedules are set per asset class. A used-car line and a tractor line shouldn't share one rule. Title custody stays with each unit from funding through payoff.

Does floor plan lending software make credit decisions?

It shouldn't. Credit and underwriting decisions belong to the lender. Good floor plan software applies the lender's own rules at submission and sends the exceptions to a person. Vero AI works inside the guardrails and risk thresholds a lender sets, grounded in that lender's own SOPs. Every call it makes is written to an audit log. It doesn't approve or decline anything.

Can floor plan software run alongside our core system?

Yes, if it's built on open architecture. VeroOS is API-first with 40+ live integrations. Credit bureaus and open banking data are among them. It also integrates with third-party core loan management systems where a lender wants to keep one. A lender can also run one module standalone and add the rest later. Title Management is the most common standalone deployment.

Does floor plan lending software file liens with the state?

VeroOS doesn't. Its Title Management module handles the document side of titles. Titles arrive in batches and get verified against the loan record by OCR. Each one goes into a coded, barcoded folder, anything unmatched lands in an exception queue, and releases ship with tracking. State filing and lien perfection stay with your existing process or provider. So does electronic lien and title (ELT) processing.

How often should a floor plan lender audit dealer inventory?

The OCC's Comptroller's Handbook calls for floor plan checks at least quarterly. Pay-as-sold lines warrant more, and the handbook gives a monthly schedule as an example. A dealer's financial condition matters too, so weaker dealers get checked more often. VeroOS runs digital and on-site audits in one workflow. Units that can be confirmed remotely get photo verification. The rest go to an auditor on site.

Can we offer floor plan financing without building a back office?

Yes. Under Vero's Lending-as-a-Service model your balance sheet funds the program. Your team keeps every credit decision. Vero operators run funding and servicing on VeroOS under your brand. Audits and dealer support are included. There's no back office to build.

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